INFORMATOR

This notice is to inform you about how we collect and protect any personal information you provide to us and how you can control what personal information we collect from you and what we do with it. It sets out how we intend to use your information, who we will share it with and what rights you have about use of your information.

WHAT PERSONAL DATA DO WE COLLECT?
We may collect the following information about you:

your name,
your contact details: postal address including billing and delivery addresses, telephone numbers (including mobile numbers) and email address;
your social media handles;
purchases and orders made by you;
your online browsing activities on any of our websites including which items you store in your shopping cart;
information about the device you use to browse our websites including the IP address and device type;
your communication and marketing preferences;
your interests, preferences, feedback, competition and survey responses;
your location;
your correspondence and communications with us; and
other publicly available personal data, including any which you have shared via a public platform (such as Instagram, YouTube, Twitter or public Facebook page).
This list is not exhaustive and in specific instances, we may need to collect additional data for the purposes set out in this Notice. Some personal data is collected directly, for example when you set up an online account on our website or send an email to our Customer Support team. Other personal data is collected indirectly, for example when you browse our websites or undertake online shopping activity. We may also collect personal data from third parties who have your consent to pass your details to us, or from publicly available sources. We may anonymise and aggregate personal data for insight and research but this will not identify anyone.

HOW WE USE YOUR DATA

to provide goods and services to you;
to make a tailored website available to you;
to manage any account(s) you hold with us;
to verify your identity;
for crime and fraud prevention, detection and related purposes;
with your agreement, to contact you about promotional offers, events, products and services which we think may interest you;
to show you promotional communications through online media as you browse the web;
for analysis, insight and research purposes – to better understand your needs and ensure we are giving you what you want;
to identify and contact competition winners;
to enable us to manage customer service interactions with you; and
where we have a legal right or duty to use or disclose your information (for example in relation to an investigation by a public authority or in a legal dispute).
Marketing
Promotional communications
To ensure you are kept up to date with the www.saferdive.com, we use personal data for marketing purposes and may send you postal mail, texts and/or emails to update you on the latest offers and events. We may also show you online media communications through external social media platforms such as Facebook and Instagram and external digital advertisers such as Google.

You have the right to opt out of receiving promotional communications at any time, by:

informing us that you wish to change your marketing preferences by contacting our customer support team at marcin@saferdive.com;
making use of the simple “unsubscribe” link in emails or the “STOP”
contacting us by post to Marcin Kręt Szkolna 3a 05-340 Kołbiel Polska
This may not stop service messages such as order updates.
Personalisation and Automated Decision Making

If you visit any of our websites, you may receive personalised banner advertisements whilst browsing websites of other companies. Any banner advertisements you see will relate to your browsing activity on our website from your computer or other devices.

These advertisements are provided by us via external market leading specialist providers using techniques such as pixels, web beacons , ad tags, mobile identifiers and ‘cookies’ placed on your computer or other devices (see further information on the use of cookies in our Cookie Policy). You can remove or disable cookies at any time – see Cookie Policy for further information.

We may collect data directly from you, as well as analysing your browsing and purchasing activity online and your responses to marketing communications. The results of this analysis, together with other demographic data, allow us to ensure that we contact you with information on products, services, events and offers that are tailored and relevant to you. To do so, we use software and other technology for automated decision making. We may do this to decide what marketing communications are suitable for you and this activity is based on our legitimate interests to develop and improve our products and services.

We aim to update you about products and services which are of interest and relevance to you as an individual. To help us do this, we process data by profiling and segmenting, identifying what our customers like and ensuring messages we send them are relevant based on their demographics, interests, purchase behaviour, online web browsing activity and engagement with previous communications.

You have the right to opt out of any automated processing, including profiling, at any time by:

informing us that you wish to opt out of automated processing by contacting at marcin@saferdive.com ; and/or
contacting us by post to Marcin Kręt Szkolna 3a 05-340 Kołbiel Polska
COOKIES
Our websites use cookies to capture information. This includes information about browsing and purchasing behaviour by people who access our websites, including pages viewed, products purchased and customer journey around our websites.
Detailed information is set out in our Cookie Policy and is provided to ensure you are fully aware of the cookies we use, allowing you to make an informed choice about your acceptance of cookies.

Our service providers and suppliers
To help you understand which partners we share data with, here are the types of companies with whom we share data in order to provide and promote our goods and services:

Companies that help us provide our goods to you including providers of ecommerce platforms and payment, logistics, delivery, courier and returns management services.

Companies that help us provide a better experience tailored to you including providers of intelligence tools and social media platforms, providers of website hosting, marketing and advertising services and organisers of discount and loyalty schemes.
We collect and use customer’s personal data:

as necessary to perform our contract with you:
for the purposes of complying with our duties and exercising our rights under a contract for the sale of goods or services to a customer;
or
as necessary for the pursuit of our legitimate interests, including:
selling and supplying goods and services to our customers;
promoting, marketing and advertising our products and services;
sending promotional communications which are relevant and tailored to individual customers (including administering loyalty schemes);
to identify and contact competition winners;
understanding our customers’ behaviour, activities, preferences, and needs;
improving existing products and services and developing new products and services;

as necessary for complying with our legal obligations including:
where you exercise your rights under data protection laws
for compliance with legal and regulatory requirements;
to establish or defend legal rights;
or based on your consent for example in relation to sending direct marketing communications via email or text message.
You have the right to withdraw consent at any time. Where consent is the only legal basis for processing, we will cease to process data after consent is withdrawn.

HOW WE PROTECT YOUR DATA

Our security measures include:

security controls which protect our IT systems infrastructure and our premises from external attack and unauthorised access;
internal policies setting out our data security rules for our personnel; and
regular training for our employees.
WHAT YOU CAN DO TO HELP PROTECT YOUR DATA
You should always be cautious when sharing your personal data. No one from our company will ever ask you to confirm any bank account or credit card details via email.

If you are using a computing device in a public location, we recommend that you always log out and close the website browser when you complete an online session.

In addition, we recommend that you take the following security measures to enhance your online safety: –

keep your account passwords private because anyone who knows your password may access your account or be compromised if your account is accessed without authority.
when creating a password, use a difficult word/number combination of at least 8 characters and something that is not easily guessed by hackers such as your name, email address, or other personal data that can be easily obtained. Also, frequently change your password. You can do this in your account settings.
avoid using the same password for different online accounts.
HOW LONG WE KEEP YOUR DATA
We will not retain your data for longer than necessary for the purposes set out in this Notice. Different retention periods apply for different types of information, and our Data Retention Policy sets out the length of time we will usually retain personal data and where these default periods might be changed.

In summary, various laws, accounting and regulatory requirements applicable to us require us to retain certain records for specific amounts of time. In relation to your personal data, we will hold this only for so long as we require that personal data for legal or regulatory reasons or for legitimate organisational purposes. We will not keep your data for longer than is necessary for the purposes for which we collect them.

YOUR RIGHTS
You have the following rights:

the right to be informed about our processing or your personal data which is the aim of this Notice;
the right to request access to personal data we hold about you at any time;
the right to ask us to update and correct any out-of-date or incorrect personal data that we hold about you;
the right to object to processing of your personal data and/ or to withdraw any consent you have given us and to opt out of any marketing communications that we may send you;
the right to prevent processing that is likely to cause damage or distress to you or anyone else;
the certain rights in relation to automated decision making including profiling;
the right to request that we erase your personal data in certain circumstances (the right to be forgotten) for example when the data are no longer necessary for the purpose for which we collected them;
the right to have your personal data provided to you by us in a structured, commonly used and machine-readable format and transmitted to another data controller. This is known as the right to data portability.
If you wish to exercise any of the above rights, you can always contact us either by email to marcin@saferdive.com. or by post to Marcin Kręt Szkolna 3a 05-340 Kolbiel Polska

Terms-and-conditions

ORDERS
1. Any on-line purchase of products from 360observe Saferdive will be governed by these terms to the exclusion of any other terms.

2. All products are offered subject to their availability.

3. All orders are subject to acceptance by saferdive Store.

4. The quantity, quality and description of any specifications for the products shall be those set out in the site but you should be aware that the images appearing on the website are not always accurate. We reserve the right to correct errors and omissions in any price or other information without any liability. We are happy to offer advice Any advice or recommendations concerning the suitability or otherwise of a product for the intended user but point out that such advice is followed or acted upon entirely at your own risk.

5. You should hold a recognised diving qualification issued by a recognised training organisation before purchasing or using any diving equipment from saferdive Store
6. Please note items sold onclearance are non-returnable due to the nature of the sale

7. We may contact you if we cannot accept your order due to a pricing or product description error on the website.

DELIVERY
1. Items may sometimes be out of stock in our own warehouse, or that of the distributor or manufacturer. If this causes your order to be sent in more than one shipment, we will charge for the initial shipment only.

2. You will be advised of the estimated delivery period.

3. Any claim based on any defect in quality or condition of the products must be notified to us within 10 days of delivery after which you will be deemed to have accepted the products.

4. The standard delivery cost per shipment to a mainland UE address is from 6 Euro. If you would like your goods shipped by another method you will need to contact us.

5. Risk of damage to or loss of the product shall pass to you at the point at which it is delivered.

PAYMENT
1. Payment is due on order.

2. It should be noted that your payment card will be debited in Euro. Y

3. All prices on the website are subject to change without prior notice to reflect any increase in the cost to us.

4. We aim to protect legitimate credit card owners from fraud and therefore will report to the necessary authorities any person attempting to use a card which they are not authorised to use.
WARRANTIES AND LIABILITY

1. Should there be a defect in any of the product supplied then we will replace the defective products free of charge or if you choose not to have a replacement you are entitled to a full refund of the price of the product (or a proportionate part of the price). Your statutory rights are unaffected.

RETURNING UNWANTED, WRONG SIZE OR FAULTY GOODS
1. Damaged Goods: Please contact marcin@saferdive.com immediately upon noticing any fault. The goods can then either be replaced or a full refund given.

EXPORT
1. If goods are to be shipped or used overseas, then it is your responsibility to ensure that the product is allowed to be shipped, and used in your country.

2. Due to it being a circumstance beyond our control, we do not accept any responsibility for shipment delays due to customs issues and/or for any excise duties levied on a consignment.

YOUR RIGHT TO CANCEL
You may cancel your order and return the products to us and receive a refund at any time up to s14 days after you have received the products. To cancel or return all or part of an order you must notify us marcin@saferdive.com

FURTHER INFORMATION
We confirm that we will not pass on any of your information to any other company. The information we have about you will be stored on our computer and your details added to our mailing list.

GENERAL
You are not entitled to assign or transfer any of your rights or obligations under this contract. This contract shall be governed by the laws of Poland and you agree to submit to the non-exclusive jurisdiction of the Polish courts.

Cookie policy

COOKIE POLICY
WHAT ARE COOKIES?
Like most websites, our websites use cookies to collect information. Cookies are small data files which are placed on your computer or other devices (such as smartphones or tablets) as you browse our websites. They are used to ‘remember’ when your computer or device accesses our websites. They allow us to remember whether you are logged in to the site and what items you had in your shopping basket. Cookies are essential for the effective operation of our websites and to help you shop with us online. They are also used to tailor the products and services offered and advertised to you, both on our websites and elsewhere.

INFORMATION COLLECTED
Some cookies collect information about browsing and purchasing behaviour when you access our websites via the same computer or device. This includes information about pages viewed, products purchased and your journey around a website. All data passed by cookies is anonymous and will never contain individual detail such as your name, address, telephone number or payment information but may contain our customer reference number that is unique to you. For more detailed information about how cookies work, please visit http://www.whatarecookies.com/ https://en.wikipedia.org/wiki/HTTP_cookie

HOW ARE COOKIES MANAGED?
The cookies stored on your computer or other device when you access our websites are designed by:

– Saferdive Store or on our behalf, and are necessary to enable you to make purchases on our websites;

– third parties who participate with us in marketing programmes

– third parties who publish web banner advertisements for us.

WHAT ARE COOKIES USED FOR?
Cookies are used with our marketing partners to present you with appropriate offers and advertising as you browse other sites on the internet, based on your browsing activity while on our site. Cookies also allow us to work alongside our web analytics partner, Google Analytics, to see how you like to use our website, which pages or special functions you prefer and help us to make them better. We may match the data we capture through cookies with personal data that we already hold about you to better understand you. This helps us to continually improve the relevance of our promotional communications, your shopping experience and our products and services. The main purposes for which cookies are used are: –

For functional purposes essential to effective operation of our websites, particularly in relation to online transactions, site navigation and preferences.
For marketing and advertising, particularly web banner advertisements and targeted updates through digital channels and social media.
To enable us to collect information about your browsing and shopping behaviour, helping us to improve your shopping experience and to monitor performance.
To enable us to meet our contractual obligations to make payments to third parties when a product is purchased by someone who has visited our website from a site operated by those parties.
MARKETING COOKIES
Mike’s Dive Store work with partners who serve advertisements or present online offers on our behalf. Most of these marketing partners use both session and persistent cookies. These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. All data collected by third party cookies is anonymous and will never contain your name, address, telephone number, email address or payment details.

WHAT TYPE OF COOKIES DO WE USE?
There are two types of cookie that may be used during your visit to our site:

Session cookies
Session cookies are deleted after each visit to our site. For example, when you are browsing our site, it will remember you for the duration of your visit, but the cookie will be removed from your computer as soon as you close down your internet browser. Session cookies allow you to add an item to the basket and then move through the checkout. Disallowing these cookies via your web browser will mean you are unable to place an order on this site.

Persistent cookies
Persistent cookies remember you for a set period of time, allowing wishlist and/or previously viewed products to be displayed the next time you visit our site and whether you were logged into your account.

TURNING OFF AND DELETING COOKIES
Most web browsers will provide the option to turn off or disallow cookies. How you do this depends on the web browser you are using. Instructions for disallowing cookies can usually be found in the browser’s ‘Help’ menu. Note that in common with most other transactional websites, if you only disable third party cookies, you will not be prevented from making purchases on our websites but refusing the cookies we have used via your web browser will mean that you are unable to make a transactional purchase on our website.

Cookie policy

HOW ARE COOKIES MANAGED?
The cookies stored on your computer or other device when you access our websites are designed by:

– Saferdive Store or on our behalf, and are necessary to enable you to make purchases on our websites;

– third parties who participate with us in marketing programmes

– third parties who publish web banner advertisements for us.

WHAT TYPE OF COOKIES DO WE USE?
There are two types of cookie that may be used during your visit to our site:

INFORMATOR

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